Please review our list of FREQUENTLY ASKED QUESTIONS For fast help. Thanks :-)
http://orthotape.com/frequently_asked_questions.asp
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Need a shipping quote? Simply add the items to the shopping cart. Put in your zip code and get a shipping cost without having to checkout.
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Problem with your order
Email the on duty supervisor at:
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RETURNS: For returns please refer to our returns policy at: http://orthotape.com/returns.asp
RETURN PROCESS:
Submit the easy returns form CLICK HERE and a return authorization number
will be provided within 5 business days.
(Please allow up to 5 business days for an RA#.) -Don't forget your order number and
full name so we know who you are. :-)
Allow up to 2-3 weeks to process the return for proper refund.
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TRACKING:
You can log in at: https://orthotape.com/login-st-order.asp to view tracking and order status info.
Please allow up to 48 HRS prior to receiving a tracking number.
View our shipping policy at: http://orthotape.com/shipping.asp
If you have questions about shipping or tracking please use the contact us feature at the bottom of the page or email us at sales@orthotape.com
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Have a question about one of our products email
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Complaints are handled via emailing
M-F 9AM-4PM EST.
Please provide your order number and full name.
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FAX# 1-888-990-9297
$100 minimum order on PO's please :-)
Please allow up to 48 HRS to process your PO.
We will ship now and send you an invoice for payment.
Or mail the PO to:
K10 Medical Supply
DBA SuppliesCentral
433 Pasture Lane
Johnstown, PA 15909 |