Where is the company located and where do you ship from?Our office is located in Bluffton, SC.
We ship from multiple warehouses across the USA.
We ship from NJ, CA, WV, and also TN.
Often it depends upon what you order.
We try to ship from the warehouse closest to your location to cut down on shipping times and cost.
Not all items are located in the same warehouse.
So an order can and may ship from any warehouse above.
Please review our list of
FREQUENTLY ASKED QUESTIONS
For fast help. :-)
You can also search this list by CTRL+F after you click on it.
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Need a shipping quote?
Add the items to the shopping cart.
Put in your zip code and get a shipping cost
without having to checkout.
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RETURNS:
For returns please refer to our returns policy at:
http://orthotape.com/returns.asp
RETURN PROCESS:
Submit the easy returns form CLICK HERE and a return authorization number
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TRACKING:
You can log in at: https://orthotape.com/login-st-order.asp
to view tracking and order status info.
Please allow up to 48 HRS prior to receiving a tracking number.
View our shipping policy at: http://orthotape.com/shipping.asp
TRACKING NUMBER NOT WORKING?
The number input automatically goes to UPS website by default.
However we choose faster shipping options for you at times.
Long numbers are USPS.com (22 digits)
Short numbers are FEDEX.com (9 digits)
Numbers beginning with 1Z are UPS.com
Please try those websites above with your number.
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Contact us Quick Links,
CLICK BELOW on a topic!
Hours of Operation
Our website is operating 24HRS/7 Days a week.
-Offices Closed Weekends and Holidays-
Please use email to contact us.
It's free and keeps our prices low :-)
All replies are by email.
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