Contact

Contact OrthoTape

We're here to help! For the fastest response on any issue, please email us — our team typically replies faster than a phone call.

Customer Service

Email (fastest response): help@orthotape.com
Phone (orders only): 1-800-580-9887
Phone Hours: Monday–Friday, 9:30 AM–2:30 PM ET

Sales & Wholesale / GPO Pricing

Hospitals, clinics, and medical practices can contact our sales team for GPO pricing — no membership required.

Email: sales@orthotape.com

Warehouse Walk-In Hours

OrthoTape is primarily an online retailer, but our warehouse is open to the public for local purchases:

Monday–Friday: 10:00 AM–2:00 PM ET

Order Online 24/7

Shop our full catalog of medical-grade orthopedic supplies, casting tape, braces, and mobility aids at orthotape.com. Most orders ship same day when placed by 2 PM ET.

OrthoTape office and warehouse are located in the great state of South Carolina.

OrthoTape.com a DBA of K10 Medical Supply, LLC

49 Browns Cove Road, Unit 7
Ridgeland, SC. 29936
USA

We’re here to help—just a little differently!

To keep our prices low and make sure your orders ship out quickly, we limit phone support to product questions and phone orders only. For any issues with your order or shipping, please email us at help@orthotape.com.

Email is the best way for us to assist you quickly—it allows us to keep a clear record and include any photos if needed. We’re committed to responding promptly during business hours.

For faster and safer order processing, we recommend checking out online. However, if you'd prefer to place your order by phone, just click the Chat button and request a call. If it's after hours, leave your number and the best time to reach you—we’ll follow up as soon as possible.

Please note: our phone agents are only able to take new orders and do not have access to existing order details. For anything else, our email support team is happy to help!