As I mentioned it in my previous review, we had some bags that came dry. I discharge it during the process of casting. Some other boxes came perfect.
Hi there, thank you for bringing this to our attention. We apologize for the inconvenience caused by the dry bags. We will make sure to improve our packaging process to ensure all boxes arrive in perfect condition. Thank you for your feedback and for choosing the Delta Soft Cast Fiberglass Casting Tape. Have a great day!
Good quality. Works as it should.
Best quality
Some bags came dry and I could not use the material. Sadly I lost some from the box.
We are very sorry to hear that some of the bags in your box came dry and were not usable. We understand how frustrating that must have been.
We would like to offer our sincerest apologies and assure you that we take quality control very seriously. In order to rectify the situation, we do offer a 100% refund with photo proof of the issue.
Please feel free to send us a photo of the dry bags and we will process your refund as soon as possible. Again, we apologize for any inconvenience this may have caused and we appreciate your feedback.
Good quality