What is fiberglass casting tape, and how is it used?
Fiberglass casting tape is a medical-grade material used to create casts for broken bones and fractures. It's a lightweight, water-resistant alternative to traditional plaster casts. When activated with water, the fiberglass hardens to provide the rigid support and immobilization needed for proper bone healing. Our casting tape is used by healthcare professionals, including orthopedic doctors, emergency rooms, urgent care centers, and medical clinics.
What makes your fiberglass casting tape different from others?
Our fiberglass casting tape is manufactured to the highest medical standards offering a superior strength-to-weight ratio excellent conformability for comfortable fitting fast setting time efficient application water-resistant properties that allow patients shower proper protection and smooth finish won snag on clothing. we use premium materials provide optimal support while remaining lightweight durable.
How long does the casting tape take to set?
Our fiberglass casting tape typically sets in 3-5 minutes and reaches full strength within 20-30 minutes. This fast-setting time allows for efficient application while still providing enough working time for proper positioning and molding.
Is your casting tape latex-free?
Yes, all our fiberglass casting tape products are 100% latex-free, making them safe for patients with latex allergies or sensitivities.
What sizes and colors are available?
We offer fiberglass casting tape in various widths to accommodate different body parts and patient sizes. Please check our fiberglass casting tape collection for current size availability and color options.
Who can apply fiberglass casting tape?
Fiberglass casting tape should only be applied by trained healthcare professionals, including physicians, physician assistants, nurses, orthopedic technicians, and certified athletic trainers. Proper training in casting techniques is essential for patient safety and optimal healing outcomes.
What supplies are needed for the cast application?
In addition to the fiberglass casting tape, you'll need stockinette, cast padding, gloves, water (room temperature or slightly warm), and scissors or a cast saw for removal. Proper padding is essential to protect the skin and ensure patient comfort.
Can patients get the cast wet?
While our fiberglass casting tape is water-resistant, patients should generally keep their casts dry unless specifically instructed otherwise by their healthcare provider. Even with waterproof casting tape, moisture can get trapped under the padding and cause skin problems. If water exposure is necessary, special waterproof liners and techniques should be used.
How is the cast removed?
Casts should only be removed by healthcare professionals using a specialized cast saw. The saw is designed to cut through the hard fiberglass without harming the skin underneath. Never attempt to remove a cast at home without medical supervision.
Who can purchase your fiberglass casting tape?
Our products are sold to healthcare facilities, medical practices, hospitals, clinics, urgent care centers, athletic training facilities, and licensed healthcare professionals. We may require verification of medical credentials for certain orders.
What are your shipping options?
We offer several shipping options, including standard shipping (5-7 business days), expedited shipping (2-3 business days), and express shipping (1-2 business days). Shipping costs are calculated at checkout based on your location and selected method. For large or recurring orders, we can arrange special shipping arrangements. View our full shipping policy.
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping times and costs vary by destination. Please note that international orders may be subject to customs fees, import duties, and medical device regulations, which are the responsibility of the customer. Learn more about international shipping.
How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. You can use this number to track your package on our website or the carrier's website. You can also view your order status and tracking information by logging into your account. If you have any questions about your order status, please contact our customer service team.
Do you offer bulk or wholesale pricing?
Yes, we offer special pricing for bulk orders, hospital systems, and wholesale accounts. Please contact our sales team for information about volume discounts, contract pricing, and wholesale opportunities.
What is Shop Promise?
Shop Promise is a delivery guarantee that ensures your order arrives on time. If your order with the Shop Promise badge is delivered late, you may be eligible to receive $5.00 USD in Shop Cash to use on future purchases in the Shop app.
How do I know if my order has Shop Promise?
Orders eligible for Shop Promise will display a Shop Promise badge showing the expected delivery date on the product page, at checkout, and in the Shop app.
What happens if my order arrives late?
If the first delivery attempt is later than the Shop Promise expected delivery date, you can claim $5.00 USD in Shop Cash through the Shop app.
How do I claim my Shop Cash for a late delivery?
If you paid with Shop Pay:
If you paid with a different payment method:
Important notes about Shop Promise:
Where can I learn more about Shop Promise?
For complete details about Shop Promise and claiming Shop Cash, visit the Shop Help Center.
What is your return policy?
We want you to be completely satisfied with your purchase. Unopened products in original packaging can be returned within 30 days of delivery for a full refund. Due to the medical nature of our products, we cannot accept returns of opened items unless they are defective or damaged. Read our complete return policy.
How do I return an item?
You can start a return request by logging into your account. Click here to start a return.
Do you offer exchanges?
We do not offer direct exchanges. For the fastest service, we recommend placing a new order for your replacement item while initiating your return for the original item. This approach offers several benefits: your new order ships immediately without waiting for the return to arrive, you can select from current inventory and available sizes, you avoid delays in receiving your replacement item, and you'll receive a full refund once we receive and process your returned item. Please note that standard shipping costs apply to new orders.
What if my product is defective or damaged?
If you receive a defective or damaged product, please contact us immediately. We'll arrange for a replacement or full refund, including return shipping costs. Your satisfaction and patient safety are our top priorities. Please inspect all shipments upon arrival and report any issues within 48 hours.
What quality certifications do your products have?
Our fiberglass casting tape meets or exceeds all relevant medical device standards and regulations. We maintain strict quality control throughout the manufacturing process to ensure consistent performance and safety. Please contact us for specific certification documentation if needed for your facility.
What is the shelf life of the casting tape?
When stored properly in a cool, dry place away from direct sunlight, our fiberglass casting tape has a shelf life of approximately 3-5 years from the date of manufacture. Each roll is marked with manufacturing and expiration dates. Always check expiration dates before use.
Do you provide training or application support?
Yes, we can provide product information, application guidelines, and technical support. For formal casting technique training, we recommend consulting with your professional medical organizations or continuing education providers. Contact us to learn more about available resources.
Can you provide product samples?
We may be able to provide samples to qualified healthcare facilities and professionals for evaluation purposes. Please contact our sales team with information about your practice or facility.
How can I contact customer service?
We're here to help! You can reach our customer service team via email, phone, or through our contact form. We typically respond to inquiries within 24 hours during business days.
Do you have a technical support line?
Yes, our customer service team can assist with technical questions about our products, application guidelines, and troubleshooting. For urgent issues, please call our main customer service line during business hours. Find our contact information here.
Additional Information
For more information, please review our Terms and Conditions and Privacy Policy.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
