Works as anticipated, good product that solves many problems.
Easy process to order efficient shipping ,good communication .
High quality knee brace.
Great service, quick delivery. Allowed me to stay in water on family summer vacation.
OrthoTape EXOS Fitting and Remolding Guide
EXOS is different from a conventional ready-to-wear brace. A new EXOS brace is supplied in a flat and unmolded configuration. The thermoformable shell is designed to be heated first, molded around the individual wearer and then allowed to cool into a firm custom fit.
EXOS is not a conventional pre-shaped ready-to-wear brace. A brand-new EXOS product will arrive flat because it has not yet been custom molded.
The thermoformable shell is designed to be heated first and then molded around the appropriate anatomy. Depending on the EXOS model, this may include the wrist, hand, forearm, thumb, fingers or a combination of these areas.
Once the heated material is shaped around the wearer and allowed to cool, it becomes firm again and retains its custom contour.
Do not assume that the brace is the wrong shape or does not fit simply because it looks flat before heating. Thermoforming is an intended part of fitting a new EXOS brace.
A new EXOS brace is heated until the thermoformable material becomes pliable. The warm brace is then wrapped and molded around the appropriate area of the body and held in the desired contour while it cools and becomes firm.
Do not apply heat until you are certain that you received the correct EXOS product, side and size.
Once an EXOS brace has been heated, molded, remolded, worn or otherwise altered, it is no longer eligible for return to OrthoTape. If you are unsure about the product you received, contact OrthoTape before beginning the heating process.
If your EXOS brace is being used for a fracture, suspected fracture, post-surgical condition or significant active injury, fitting and significant remolding should be performed under the direction of your physician, orthopedic provider or other qualified healthcare professional.
Heating and molding the thermoformable material is the mechanical part of the process. Determining the proper anatomical position, alignment and amount of immobilization is the medical part.
OrthoTape strongly recommends having the final fit checked by the healthcare professional managing your injury.
When an EXOS product is being used for general support or protective use and there is no fracture, post-surgical condition or physician-directed immobilization requirement, home fitting or minor refitting may be a practical option.
The objective is to create a comfortable, supportive custom contour without excessive tightness, pressure points or unnecessary distortion of the brace.
Never use the molding process to straighten, reduce, manipulate or change the position of a fracture.
Keep the injured wrist, hand, thumb, finger, forearm or other body part in the position prescribed by your healthcare provider.
If your doctor has instructed you not to remove a previously fitted brace, do not remove it for reheating or remolding unless your doctor specifically tells you it is safe to do so.
Enovis/DJO instructions for applicable EXOS upper-extremity products use an EXOS dry-heat oven to make the thermoformable shell pliable before custom molding.
Always review the instructions supplied with your particular EXOS product because fitting details can vary by model.
Enovis specifies an EXOS dry-heat heating system for standard thermoforming.
The controlled hot-water method below is an alternative OrthoTape home technique for users who do not have access to an EXOS oven. It is not an Enovis-published or Enovis-validated water-bath fitting protocol and is performed at the user's own risk.
Choose a water-bath dish large and deep enough for the opened thermoformable brace to lie naturally in the water and be fully submerged without sharply folding, bending or forcing the brace into the container.
Place the large water-bath dish on a stable, heat-resistant counter or work surface where it cannot easily be knocked over.
For most home users, the simplest and safer setup is to heat the water separately in a microwave-safe glass measuring cup and then carefully transfer the heated water into the larger water-bath dish.
This avoids trying to lift or remove a large baking dish filled with very hot water from the microwave.
OrthoTape Suggested Starting Water Temperature
160°F–170°F
approximately 71°C–77°C
This is an OrthoTape alternative starting range for the home water-bath method and is not an Enovis-published water-bath specification.
Water transfers heat into the EXOS shell differently and generally more efficiently than dry air. For this reason, the manufacturer's 200°F (93°C) dry-oven setting should not simply be duplicated as the water-bath temperature.
For this alternative home method, OrthoTape recommends not exceeding approximately 180°F (82°C).
Do not put the EXOS brace into water that is above the intended water-bath temperature range.
If the water becomes too hot, allow it to cool naturally before proceeding.
If needed, a small amount of cooler water can be added to the large dish. Stir the bath thoroughly afterward so the temperature is evenly distributed.
Always check the water temperature again with the thermometer after adding cooler water or allowing the bath to cool. Do not estimate the temperature by touch.
Water heated in a microwave can become extremely hot and, in some circumstances, may become superheated and suddenly erupt when the container is moved or the water is disturbed.
Avoid excessive microwave heating, use only microwave-safe containers, follow the microwave manufacturer's instructions and handle heated water carefully. If the water is near boiling or appears excessively hot, allow it to cool before moving or using it.
Preparation depends on whether you have a brand-new unmolded EXOS brace or a previously molded EXOS brace that you are reheating to adjust the fit.
A new EXOS brace is supplied in an unmolded, relatively flat or open configuration. This is normal.
Do not try to put the rigid flat brace on and judge its final fit before heating it.
The brace is heated first. Once it becomes pliable, it is placed around the appropriate body part and molded to the individual wearer.
If the EXOS brace was previously heated and fitted by a doctor, clinic or other healthcare professional and you are reheating it because the fit has changed, remove the brace from the body before applying any heat.
Observe the existing molded contour before reheating so you can preserve its general shape and medically prescribed position unless your healthcare provider has instructed otherwise.
The manufacturer-standard EXOS dry-heat process for applicable upper-extremity models uses approximately 3–4 minutes or until the material becomes pliable.
For this alternative water-bath method, use the EXOS oven time only as a general reference point. Water transfers heat differently than dry air, so monitor the brace closely rather than relying only on the timer.
Position the body part appropriate to your particular EXOS model. This may include the hand, wrist, forearm, thumb, fingers or another area.
Once the previously flat EXOS brace is warm and pliable, place it around the appropriate body part and gently shape the thermoformable shell to the individual anatomy.
Use broad, gentle pressure from the palms of your hands rather than pushing sharply with your fingertips.
Broad pressure helps create a smooth contour and reduces the chance of creating concentrated pressure points.
Depending on the specific EXOS model, pay particular attention around:
If your EXOS product uses the BOA® Fit System, remove enough cable slack to position the brace correctly.
Do not aggressively tighten the BOA system while the thermoformable material remains soft.
Excessive tension while the material is pliable can create indentations or distort the molded shape.
Maintain the intended contour while the thermoformable material cools and hardens.
Avoid repeatedly bending or reshaping the brace while it is cooling unless you are intentionally correcting the contour.
Allow the brace to return completely to room temperature and become firm before making the final fit evaluation.
The finished brace should feel supportive and secure without being excessively tight.
Check for:
Once the EXOS brace has been fully molded, has returned to room temperature and has become firm in its new custom shape, the initial fitting process is complete.
If your medical instructions allow the brace to be removed, take the newly molded brace back off and allow it to dry completely before beginning normal wear.
A comfortable brace is not necessarily a correctly positioned fracture brace.
If your EXOS brace is being used for a fracture, post-surgical condition or significant injury, OrthoTape strongly recommends having the newly molded or remolded fit evaluated by the healthcare professional managing your care.
Your healthcare provider can evaluate alignment, immobilization, pressure, circulation, swelling and whether additional examination or imaging is appropriate.
Yes. One of the useful characteristics of EXOS thermoformable bracing is that the shape can be adjusted when the fit changes.
For example, an EXOS brace that was custom molded while significant swelling was present may become loose as the swelling decreases.
Remolding may help:
If the brace is being used for a fracture, surgery or significant active injury, substantial remolding should remain under the direction of the healthcare provider managing the condition.
Enovis patient-care guidance recommends a hair dryer on a high-volume cool setting to help thoroughly dry the inside of the EXOS brace and the skin after approved water exposure.
For substantial thermoforming or reshaping, use a controlled heating method rather than an uncontrolled concentrated heat source.
Do not use an industrial heat gun, open flame or other extreme localized heat source on an EXOS brace.
A flat or open appearance is normal for a new unmolded EXOS brace and does not by itself indicate that the product is defective or the wrong shape.
Confirm the correct EXOS model, side and size before beginning the heating and molding process.
Once an EXOS brace has been heated, molded, remolded, worn or otherwise altered, it is no longer eligible for return to OrthoTape.
OrthoTape carries EXOS thermoformable wrist, short-arm, thumb-spica, radial-gutter, boxer's-fracture and other custom-molded brace options.
Shop EXOS Braces Review Return PolicyA new EXOS brace is supplied in an open, relatively flat and unmolded configuration because it is designed to be heated and custom molded to the individual wearer. The flat shape before heating is normal.
A new rigid EXOS brace is not intended to have its final custom fit before thermoforming. Confirm the correct model, side and size before heating, but the brace is heated first and then molded around the appropriate anatomy.
Enovis instructions for applicable EXOS upper-extremity models specify approximately 200°F (93°C) using the appropriate EXOS dry-heat heating system, generally for approximately 3–4 minutes or until the brace becomes pliable. EXOS products should not be heated above 212°F (100°C). Follow the instructions supplied with the specific EXOS model.
The manufacturer-standard thermoforming method uses an EXOS dry-heat heating system. The controlled water-bath method described on this page is an alternative OrthoTape home technique and is not an Enovis-published or validated EXOS water-bath protocol.
A practical home method is to heat water separately in a microwave-safe glass measuring cup, carefully transfer it into the larger water-bath dish and repeat until there is enough water for full submersion. Stir the final bath and verify the temperature with a digital thermometer before adding the brace.
Do not put the EXOS brace into water that is above the intended temperature range. Allow the water to cool, or carefully add some cooler water if needed. Stir thoroughly and measure the final temperature again before adding the brace.
No. After removing the brace from the water bath, drain and towel away excess water and allow the brace to cool until it is comfortable to touch. The priority is to mold the brace while the thermoformable material is still pliable. Once the brace has been molded, cooled and hardened, remove it if medically permitted and allow it to dry completely before normal wear.
Use the manufacturer's approximately 3–4 minute EXOS dry-heat time only as a general reference. Because water transfers heat differently from dry air, begin checking the brace at approximately 2 minutes and then every 20–30 seconds. Remove the brace as soon as the thermoformable material becomes uniformly pliable enough to mold.
For the alternative OrthoTape water-bath method described here, use a container large enough for the opened thermoformable brace to be fully submerged without sharply folding, compressing or forcing the brace into the container.
The thermoformable EXOS shell can be reshaped when fit requirements change. This can be useful when swelling decreases and a previously well-fitting brace becomes loose. For fracture or post-surgical treatment, significant remolding should be directed and checked by the treating healthcare provider.
Yes. When EXOS is being used for a fracture, post-surgical condition or significant injury, OrthoTape strongly recommends having the final molded or remolded fit checked by the healthcare professional managing the care. Comfort alone does not confirm correct fracture positioning or immobilization.
No. Confirm the correct EXOS model, side and size before applying heat. Once the product has been heated, molded, remolded, worn or otherwise altered, it is no longer eligible for return to OrthoTape.
If you are unsure about the EXOS model, side or size you received, contact OrthoTape before heating or molding the product.
OrthoTape Customer Support
help@orthotape.com
(800) 580-9887
Enovis EXOS product information: EXOS Wrist Brace with BOA
OrthoTape EXOS collection: Shop EXOS Thermoformable Braces
EXOS product-use information reviewed August 2026.
Medical and safety disclaimer: This page is provided for general product-use education and does not replace diagnosis, professional medical fitting, fracture reduction, imaging, medical treatment or instructions from your physician or orthopedic provider. EXOS products used for fractures, post-surgical conditions or significant injuries should be fitted and used under appropriate medical supervision.
The controlled hot-water technique described on this page is an alternative OrthoTape home method and is not presented as the manufacturer-standard or manufacturer-validated EXOS thermoforming procedure. Enovis specifies dry-heat equipment as its standard thermoforming method.
Improper heating, molding, positioning or use may damage the product or cause burns, pressure injury, impaired circulation, inadequate immobilization or other injury. Stop use and contact a healthcare professional for increasing pain, unusual swelling, numbness, tingling, discoloration, cold fingers, skin breakdown or concern that an injury has changed position.
```